Shipping Policy

Order Processing

The best way to find out when your order will arrive is to add your purchases to your cart, enter your zip code, and click the 'Quote Shipping' button. We guarantee that your order will be shipped on or before the date used to calculate those scheduled delivery dates. This is usually the same day you placed your order if placed before 12 PM Pacific Time, but the daily cut-off time varies with order volume. The only exceptions to our guarantee are for orders with the following:

• Payment problems
  

  Payment processing issues will postpone the shipment of your order until we contact you for a resolution (be sure to provide your best contact information, we won't use it for marketing or share it with anyone). This includes any order with fraud concerns.

• Address problems
  

  We attempt to validate all shipping addresses with third-party databases provided by the UPS/USPS/FedEx and others to ensure on-time delivery. If we cannot validate your shipping address, we hold your order until we can do so. We want to ensure we are shipping to the correct address before the package leaves our facility. We will attempt to contact you immediately.

• Inventory problems
  

  We make great efforts to keep our inventory figures accurate on our website so that you never are able to purchase a stock that we do not have. Unfortunately, we cannot prevent the occasional inaccuracy. We will attempt to contact you by phone and email if this happens with your order. If we are unable to reach you, your order will be placed on hold for up to one business day while we wait for a response and resolution. At the end of this period, if we have not heard from you we will remove the oversold item(s) from your order and ship the remaining items.

Note: Sometimes 1-3% of shipments are delayed in transit by UPS/FedEx/USPS. Then any delay caused by weather, pandemic situation, natural disasters, or war are not covered by their guarantees.

Free Shipping

Please note that Free Shipping is only available for orders within the 48 States (Unites States). Orders to Hawaii, Puerto Rico, and Alaska, as well as APO/FPO boxes and all other International destinations, are excluded.

We offer Free Shipping on all orders . The free shipping method available for your order will be the least expensive option available to us. Be aware that the free shipping method may be USPS First Class or FedEx SmartPost or UPS Ground, neither of which is advised for extremely time-sensitive shipments because they are not guaranteed services.

Shipping Prices

To calculate your shipping charges simply add the items you are interested in purchasing to your shopping cart. On the cart page, provide your country, state, and postal code, and click the 'Quote Shipping' button. Our shipping prices are based on our discounted carrier rates, varying with the size and weight of your order, as well as the distance from our distribution facility to your delivery address.

Available Shipping Methods

UPS® Ground gives you cost-effective, guaranteed ground delivery within 1 to 5 business days.

USPS First Class & Priority Mail is available for certain smaller orders which fall under several sizes, weight, and cost thresholds. Shipments must be going to an address that receives daily mail delivery from the USPS to be eligible. USPS has attractive pricing for these smaller orders and aims to deliver in 1-3 transit days, although the transit times are not guaranteed. If you need your shipment delivery guaranteed by a certain date, you should pick an upgraded shipping option.

FedEx Smart Post is a great low-cost shipping option for lightweight residential orders, P.O. Boxes, military APO, FPO, and DPO destinations. SmartPost shipments are transported by FedEx to your local USPS location who in turn makes the final delivery. Be aware that SmartPost shipment delivery dates are not guaranteed, and are typically between 3 and 8 transit days from the time of shipment. If you need your shipment delivery guaranteed by a certain date, you should pick an upgraded shipping option.

FedEx Ground or Home Delivery shipments to commercial and residential addresses, respectively, are available at our discounted rates. We do our best to get the best shipping prices to you and pass any and all discounts down to you for the best rates possible.

Choose from one of our expedited shipping options for faster delivery. These options include FedEx 3-Day, 2-Day, and Priority Overnight. Again, with each of these services, we pass our discounts down to you in order to ensure you have the best shipping rates possible.


click the below links to know: 

International Order Shipping Policy
Pre-Order Policy